Rowley officials are warning residents about a recent scam attempting to solicit money from residents on behalf of the Rowley Water Department and the Rowley Municipal Light Plant.
Rowley Police, the Rowley Water Department and Rowley Municipal Light Plant have received reports from victims of a scammer who appears to be calling from the number that belong to the Rowley Water Department or the Rowley Municipal Light Plant, claiming that the resident owes money and demanding payment.
The Rowley Water Department reminds residents that the department will never call customers about their payments. All payments are handled by the Pennichuck Corporation, who will contact customers directly by mail regarding payments. Customers will never be contacted by phone or by email regarding missed or late payments.
RMLP will never call offering a potential savings or missed payment over the phone or email, and will only contact you in writing by mail. The RMLP is your only electric supplier, customers can only pay their bill to us. If you are in doubt of the validity of the call, hang up and call the RMLP office at 978-948-3992. Office hours are Monday through Friday 8 a.m. to 4:30 p.m.
Additionally, the Rowley Police Department warns that residents should NEVER give personal information, social security numbers or credit card numbers to people through social media, or to people who call their homes or cell phones unsolicited.
For more guidance to avoid falling victim to a scam, visit the Federal Trade Commission’s website by clicking here.
Should residents receive a call demanding payment on behalf of either department, please hang up immediately and contact the Rowley Police Department at 978-948-7644. Anyone with questions or who feels as though they’ve been victimized is asked to contact Rowley Police.